Refund Policy

Created by nature, all unique with individual inclusions, cracks, markings and colourings. We take pride in our photos of the rocks, doing our very best to portray them in an honest light. The item pictured within the product you are purchasing is the exact piece you will receive unless otherwise stated. All photos are taken in natural filtered (glass) light, we do not use artificial lighting.

We are more than happy to take additional photos before purchasing. 


 REFUNDS

  • Returns and exchanges are not accepted based on crystal characteristics or on change of mind.

  • Please choose your item/s carefully, ask for more photos or details if you have queries or concerns as we will not exchange or refund for change of mind.


 EXCHANGES

  • In the extremely unlikely event of the incorrect product being shipped at the fault of Smokey Stone,  Smokey Stone will cover the cost of returning the shipment and sending the correct piece.

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